1. Acceptance of Terms
By accessing or using the Firasa platform, you agree to be bound by these Terms of Use. If you do not agree, you may not use the service.
2. Use of the Platform
Firasa provides an AI-powered conversation intelligence platform for business use only. Users agree to:
Use the platform in compliance with applicable laws
Not misuse, reverse engineer, or attempt to disrupt the service
Ensure they have legal rights to any data uploaded to Firasa
3. Customer Responsibilities
Customers are responsible for:
Obtaining consent for call recordings and data processing
Maintaining the confidentiality of account credentials
Ensuring data provided is lawful and accurate
4. Intellectual Property
All content, software, and technology used in Firasa are the property of Firasa or its licensors. No rights are granted except as explicitly stated.
5. Confidentiality
Firasa treats all customer data as confidential and processes it solely for service delivery and improvement.
6. Limitation of Liability
Firasa is provided “as is.” To the maximum extent permitted by law, Firasa shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform.
7. Termination
Firasa reserves the right to suspend or terminate access if these terms are violated or if misuse of the platform is detected.
8. Changes to Terms
We may update these Terms from time to time. Continued use of Firasa constitutes acceptance of the updated terms.
9. Contact
For legal or contractual questions, contact us at: info@firasa.io